Operation Manager
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| Job Type | Permanent Full Time |
| Location | Aberdeen |
| Area | Aberdeen, Scotland |
| Sector | Administration - Office Manager |
| Salary | Competitive |
| Currency | GBP |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | LC170119 |
- Description
- Our client is looking for a Operations Manager located within Aberdeen with some travel required for business needs. Experience working as a successful Operational Manager (at least 5 years) is required who holds a SMSTS certificate.
The main duties and responsibilities are as follows:
- Contribute to the development and implementation of organisational strategies, policies and practices.
- Prepare budgets and inventories
- Directly manage the Regional Team
- Coach and develop the team to ensure they have the skills and knowledge required.
- To liaise fully with clients to ensure that the delivery of service operations to agreed SLA’s and quality targets.
- Responsible for operational performance and successful delivery of contracts.
- Creating a safe and effective working environment
- Delivering profitability through operational outputs
- Manpower planning and resources allocation.
- Achieving quality standards on all products.
- Promoting all aspects of our business through professional execution of existing contract works
- Maintaining and motivating a highly skilled dedicated operational team.
- Integration of field activity with office based planning and administration teams
- Ownership and management of all health and safety policies within the field based activity
- Ensuring client satisfaction including exceeding client expectations
- Recruitment and selection of operational vacancies within the region
- Introduction of improved operational systems and It based solutions to enhance output and improve timescales
- Review customer reviews and customer related statistics
- Prepare, revise and submit reports, budgets and other documentation
- Adhering to established measures and KPI’s on agreed Service Level Agreements with key clients.
